Your privacy is important to us, and so is being transparent about how Atootbandhan (company/us/ we) collect, use, and share information about you. This policy is intended to help you understand:
a) What information does we collect from you?
Atootbandhan.co.in is an online platform providing better targeted advertising services for the purpose of matchmaking or make a better relationship of new couple (Service).
In order to provide services, certain personal information is collected and displayed on your behalf on our platform to find your perfect life partner.
We gather two types of information: (a) Information you submit; and Information not directly submitted by you; (b) Information we receive from others regarding their experience with you. In order to avail the service, we provide, you share the following information with us: -
In the registration process, we take your personal details including your name, gender, DOB, contact details, educational qualifications, employment details and record, photos, current marital status and your interests etc. for other person to give your basic profile. For availing our paid services, you provide us or our payment service provider with information, such as your debit or credit card number or UPI. Testimonials submitted by you including your life story and photos. Information submitted by you voluntarily while participating in surveys contest, special events promotions to enhance your chances of matching with your right life partner.
Details shared by you our Atootbandhan Support Staff (This information is used to monitor conduct of our staff and their training purposes to ensure better services).
Our platform has the option to share interesting profiles/ articles with your friends. Atootbandhan. co.in will use your friend's email address only to send a one-time message to them as per your request. They would never hear from us again until & unless they voluntarily subscribe to our services.
Information not directly submitted by you
User activity: We collect information about your activity on our platform, such as date and time you logged in, features youve been using, searches, clicks and pages visited by you, your interaction with other users including your messages exchanged for providing better services.
Device Information: We collect information from and about the device(s) such as IP address, device ID and type, device-specification and apps settings, app error reports, browser type and version, operating system, identifiers associated with cookies or other technologies that may uniquely identify your device or browser.
Information we receive from others: In addition to the information provided by you directly, we receive information about you from others, such as:
Social Media : You have an option to use your social media login (such as Facebook Login) to create and log into your account. This saves you from remembering one more login credentials and allows you to share some information from your social media account with us.
b) How we use the information we collect?
We use the information collected in the following ways: provide you with customer support; manage your account; conduct research and analysis about your use of our services for providing better services; communicate with you by email, phone about services, promotions or offers that may be of your interest; recommend relevant matches to you and display your profile to other users.
c) With whom do we share your information?
Except where you
are expressly informed on the site or asdescribed in this privacy
policy we do not sell, rent, share, trade or give away any of your personal
information. With other users
we publish the information shared by you with other users to provide the services. The information so published are provided by you and be cautious as what you share with other users. You can always control your privacy setting by visiting the setting/privacy option page.
With our service providers and partners
We may use third party service providers to provide website and application development, hosting, maintenance, backup, storage, payment processing, analysis and other services for us, which may require them to access or use information about you. If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including policies and procedures designed to protect your information. All of our service providers and partners agree to strict confidentiality obligations.
With law enforcement agencies:
We may disclose your personally identifiable information as required by law and when we have reason to believe that disclosure is necessary to protect our rights, other members interest and protection or to comply with a judicial proceeding, court order, or legal process served on our Web site.
d) How can you access and control your information provides to us?
Our platform provides you with tools to manage your information. You have the rights to access, rectify, update information that you have provided us and it is associated and accessible by your account directly by logging into your account.
Reviewing your information. If you wish to receive information relating to another user, such as a copy of any messages you received from him or her through our platform, the other user will have to contact us and provide their written consent before any such information is released.
You have the right to withdraw your consent from processing your information. Please note that by withdrawing your consent means, its deletion of your profile and we wont be able to provide further service to you. Also, we may not be able to accommodate certain requests to object to the processing of personal information, notably where such requests would not allow us to provide our service to you anymore. For your protection and the protection of all our users, we may ask you to provide proof of identity to accommodate any of your requests.
e) How we keep your information secure?
While we implement safeguards designed to protect your information, no security system is impenetrable and due to the intrinsic nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care is absolutely safe from intrusion by others.
When sensitive information such as credit card details is entered on our platform for registration or any other payments, such information is protected by the best encryption tools available in the industry.
We adhere to generally accepted industry standards to protect the personal information submitted to us. All your information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information with their verifiable entry in our systems.
f) How long do we keep your information?
We keep your personal information as long as you use our service and also as permitted/required by applicable laws. In practice, we delete or anonymize your information upon deletion of your account, unless the same is required for to comply with legal obligations, fraud prevention, take actions we deem necessary to protect the integrity of our platform or our users, to resolve disputes, to enforce our agreements, to support business operations, and to continue to develop and improve our Services. We retain information for better services, and we only use the information to analyse about the use of our Services, not to specifically analyse personal characteristics about you.
g) Cookies and other tracking Tools
i) Tell me how to contact Atootbandhan.co.in.